[Area 1] New admin roles (#5689)

* changed from admin to super admin

* changed from read-only to viewer
changed from read-write to soc analyst
changed permissions table

* refined text

* completed config name
added desc

* refined descriptions

* refined text

content/email-security/account-setup/manage-account-members.md

@@ -6,7 +6,7 @@ weight: 1
 
 # Manage account members
 
-If your account is an **Admin**, you have the ability to add, edit, and delete users and - if those users lose their two-factor authentication (2FA) device - reset their 2FA.
+If your account is a **Super Admin**, you have the ability to add, edit, and delete users and - if those users lose their two-factor authentication (2FA) device - reset their 2FA.
 
 ## Add user
 

content/email-security/account-setup/manage-parent-permissions.md

@@ -19,6 +19,6 @@ To update parent permissions:
 
     - **No external account access**: Shuts off all access from the parent account (including Area 1).
     - **Allow external account view-only access** (default): Allows a parent user to view the customer's portal, including settings.
-    - **Allow external account admin access**: Allows a parent user to administer the customer account on their behalf. By selecting this option the customer is acknowledging consent for outside administration of their account.
+    - **Allow external account Super Admin access**: Allows a parent user to administer the customer account on their behalf. By selecting this option the customer is acknowledging consent for outside administration of their account.
 
 5. Select **Save**.
\ No newline at end of file

content/email-security/account-setup/permissions.md

@@ -16,8 +16,8 @@ These accounts are only required for administrators who manage multiple accounts
 
 Parent users can have one of the following roles:
 
-- **Read-only**: Can enter child accounts but is prevented from making any settings changes, regardless of the customer account settings.
-- **Read-write**: Can enter child accounts and make changes on behalf of the customer.
+- **Viewer**: Can enter child accounts but is prevented from making any settings changes, regardless of the customer account settings.
+- **SOC Analyst**: Can enter child accounts and make changes on behalf of the customer.
 
 If your account has [parent permissions](/email-security/account-setup/manage-parent-permissions/) that conflict with a parent user's permissions, the parent permissions set on your account take precedence.
 
@@ -29,25 +29,32 @@ Child accounts control settings and services associated with an Area 1 instance.
 
 Users created at child level will only have access to the assigned child account. These users can have one of the following roles:
 
-- **Read-only**: Only have access to view the email and detection statistics. No access to **Settings** (the gear icon).
-- **Read-write**: Can view email and detection statistics, as well as message preview, retraction, detection search, and mail trace. No access to **Settings** (the gear icon).
-- **Admin**: Can make any configuration changes for the account. Can access **Settings** (the gear icon).
-
-| Account area | Read-only | Read-write | Admin |
-| --- | --- | --- | --- |
-| All Settings | ❌ | ❌ | ✅ |
-| User Profile | ✅ | ✅ | ✅ |
-| Global Search | ✅ | ✅ | ✅ |
-| Detection Search | ❌ | ✅ | ✅ |
-| Mail Trace | ❌ | ✅ | ✅ |
-| Home | ✅ | ✅ | ✅ |
-| Email | ✅ | ✅ | ✅ |
-| Web | ✅ | ✅ | ✅ |
-| Accountability | ✅ | ✅ | ✅ |
-| Announcements and Support | ✅ | ✅ | ✅ |
-| Landscape | ✅ | ✅ | ✅ |
-| Message Preview | ❌ | ✅ | ✅ |
-| Message Retraction | ❌ | ✅ | ✅ |
+- **Super Admin**: Has full access to the account and can make any configuration changes. Can access **Settings** (the gear icon).
+- **Configuration Admin**: Can make configuration changes and manage users, except for Super Admin. Has no ability to review messages.
+- **SOC Analyst**: Can search, review and retract messages. Has no admin capabilites or access to **Settings** (the gear icon).
+- **Viewer**: Only has access to metrics withing the system. No access to **Settings** (the gear icon).
+
+{{<table-wrap>}}
+
+Account area | Super Admin | Configuration Admin | SOC Analyst | Viewer
+--- | --- | --- | --- | ---
+All Settings | ✅ | ✅ | ❌ | ❌
+User Profile | ✅ | ✅ | ✅ | ✅
+Global Search | ✅ | ✅ | ✅ | ✅
+Detection Search | ✅ | ✅ | ✅ | ✅
+Detection Search Actions | ✅ | ✅ | ✅ | ❌
+Mail Trace | ✅ | ✅ | ✅ | ❌
+Home | ✅ | ✅ | ✅ | ✅
+Email | ✅ | ✅ | ✅ | ✅
+Web | ✅ | ✅ | ✅ | ✅
+Accountability | ✅ | ✅ | ✅ | ✅
+Announcements and Support | ✅ | ✅ | ✅ | ✅
+Landscape | ✅ | ✅ | ✅ | ✅
+Message Preview | ✅ | ❌ | ✅ | ❌
+Message Retraction | ✅ | ❌ | ✅ | ❌
+Admin Quarantine | ✅ | ❌ | ✅ | ❌
+
+{{</table-wrap>}}
 
 ### Parent users