Merge branch 'develop' - hotfix for database change

help/app/assets/javascripts/tickets.js

help/app/models/ticket.rb

help/app/views/tickets/_edit_form.html.haml

help/app/views/tickets/_ticket.html.haml

help/app/views/tickets/new.html.haml

help/test/factories.rb

help/test/functional/tickets_controller_test.rb

help/test/unit/ticket_comment_test.rb

help/test/unit/ticket_test.rb