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Commit a16336e6 authored by sajolida's avatar sajolida
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Improve the 'soft lockup' issue

- Move to known_issues/graphics because it's about the screen brightness
  and not about first boot stages.
- Name it according to its generic symptom because it affects several
  computer models.
parent d3f776e3
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...@@ -161,12 +161,6 @@ and it will continue with the boot. ...@@ -161,12 +161,6 @@ and it will continue with the boot.
This problem might be corrected in Tails 1.1 and newer: please report This problem might be corrected in Tails 1.1 and newer: please report
your test results back to us. your test results back to us.
### Dell XPS 15 9560
To make Tails start successfully, add `acpi_rev_override=1
nouveau.modeset=0` to the [[startup
options|/doc/first_steps/startup_options/#boot_loader_menu]].
### Dell XPS L702X/03RG89, Samsung RV520, Samsung Series 7 Chronos ### Dell XPS L702X/03RG89, Samsung RV520, Samsung Series 7 Chronos
Does not start on USB sticks created using Tails Installer. Does not start on USB sticks created using Tails Installer.
......
...@@ -294,6 +294,19 @@ We need more test results from users: [[!tails_ticket 15116]] ...@@ -294,6 +294,19 @@ We need more test results from users: [[!tails_ticket 15116]]
Other issues Other issues
============ ============
Black screen and "soft lockup" error
------------------------------------
On some laptops, Tails starts but displays the following error and ends
up on a black screen:
<p class="pre">soft lockup - CPU#<span class="command-placeholder">N</span> stuck for <span class="command-placeholder">N</span>s</p>
To make Tails start successfully, add the following options to the
[[startup options|/doc/first_steps/startup_options/#boot_loader_menu]]:
acpi_rev_override=1 nouveau.modeset=0
<a id="sg-black-screen"></a> <a id="sg-black-screen"></a>
Black screen with switchable graphics computers Black screen with switchable graphics computers
......
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