diff --git a/.github/ISSUE_TEMPLATE/bug_report.yaml b/.github/ISSUE_TEMPLATE/bug_report.yaml index 20aa251011afd8932ad0a057b808ea39c7df231c..8d913bce85d3b34992baebe0e522e3442a316c25 100644 --- a/.github/ISSUE_TEMPLATE/bug_report.yaml +++ b/.github/ISSUE_TEMPLATE/bug_report.yaml @@ -6,13 +6,15 @@ body: value: | Thanks for taking the time to fill out this bug report! - Please note that this tracker is only for bugs. Do not use the issue tracker for help, support or feature requests. + Please note that this tracker is only for bugs. Do not use the issue tracker for help, customer support or feature requests. - [Our docs](https://plausible.io/docs) are a great place for most answers, but if you can’t find your answer there, you can [contact us](https://plausible.io/contact). + [Our docs](https://plausible.io/docs) are a great place for most answers, but if you can’t find your answer there, you can [contact our customer support](https://plausible.io/contact). Have a feature request? Please search the ideas [on our forum](https://github.com/plausible/analytics/discussions/categories/feature-requests) to make sure that the feature has not yet been requested. If you cannot find what you had in mind, please [submit your feature request here](https://github.com/plausible/analytics/discussions/new). - Have an issue with your self-hosted install? You can ask in [our self-hosted forum](https://github.com/plausible/analytics/discussions/categories/self-hosted-support). + Have an issue with your self-hosted install? Self-hosted is community supported and you can ask in [our self-hosted forum](https://github.com/plausible/analytics/discussions/categories/self-hosted-support). + + Note also that self-hosted is a long term release published twice per year so latest features won’t be immediately available as they’re battled-tested in the cloud first. Take a look [at this list for features available in the self-hosted](https://github.com/plausible/analytics/releases). **Thanks!** - type: checkboxes @@ -30,6 +32,14 @@ body: - label: >- This is a bug report and not a feature request, nor asking for self-hosted support required: true + - type: checkboxes + id: version + attributes: + label: Using Plausible managed hosting or self-hosting? + options: + - label: Plausible Analytics from Plausible.io + required: true + - label: I'm self-hosting - type: textarea id: bug-description attributes: