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ensure well structured translation keys with defaults throughout the help desk

probably using "i18n-cascade":svenfuchs.com/2011/2/11/organizing-translations-with-i18n-cascade-and-i18n-missingtranslations to make it easier to have sane defaults for translations but also allow translators and providers to customize keys in a fairly detailed way.

The main part of work will be to go through all the strings used in the Ticket System and ensure they make sense.

(from redmine: created on 2014-05-09, closed on 2014-06-02)

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