support ticket messages should not reformat text
text that you type for support ticket messages gets reformatted when displayed:
this text
becomes:
this text
(from redmine: created on 2013-12-17, closed on 2013-12-19)
Hello! We are running our annual fundraising. Please consider making a donation if you value this freely available service or want to support people around the world working towards liberatory social change - https://riseup.net/donate
text that you type for support ticket messages gets reformatted when displayed:
this text
becomes:
this text
(from redmine: created on 2013-12-17, closed on 2013-12-19)