riseup-vpn: cannot reach bitmask-helper due to antivirus block
Hello, I have problem before vpn good work but today he crashed and see error http://localhost:7171/firewall/stop: dial tcp [::1]:7171: I add reports.openvpn.log
Activity
Hi there, I am also having the same issue.
I am running Windows 10 on an HP Elitebook 8440P and get the following error:
"An error has occurred initializing the VPN: Post http://localhost:7171/firewall/stop: dial tcp [::1]:7171: connectex: No connection could be made because the target machine actively refused it."
I am noticing that this has come up before -
Hi @inclusivity. thanks for your report. and that is indeed a quite original way of bumping the issue :)
To your question: we're working on other prioritary issues. we do what we can with limited time and resources.
from the description you provided I cannot form an idea of what the problem is. The mention to "can't login" is confusing to me, because no registration or sign-in is required in RiseupVPN.
after the crash you mention, does the application refuses to start?
Edited by Kali Kanekochanged milestone to %RiseupVPN 0.20.4
added windows label
assigned to @kali
Funny that the error is talking about the firewall, we haven't implemented yet a firewall for windows. You should be able to ignore the error (sure, have to make sure it doesn't appear again).
Does the VPN connect? The logs seems to say that it connects correctly and the error pops up when you turn it off.
mentioned in issue #263 (closed)
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as commented in #263 (closed) it might be that windows is blocking bitmask-helper from starting. i'll followup with a little information request.
using today's https://downloads.leap.se/RiseupVPN/windows/RiseupVPN-win-latest.exe
Avira Free Antivirus: Malware found: The pattern of 'HEUR/APC (Cloud) [HEUR/APC]' detected in file 'C:\Program Files\RiseupVPN\bitmask_helper.exe. Action performed: Move file to quarantine.
Even if moved out of quarantine, it cannot be placed into the RiseupVPN folder (permission denied).
after clean uninstall (riseupVPN folder also deleted) installation fails:
RisupVPN Setup: Error opening file for writing: C:\Program Files\RisupVPN\bitmask_helper.exe Click to Abort to stop the installation, Retry to try again, or Ignore to skip this file.
ExecShell: runas C:\Program Files\RiseupVPN\nssm.exe ExecShell: runas C:\Program Files\RiseupVPN\nssm.exe Output folder: C:\Program Files\RiseupVPN Created uninstaller: C:\Program Files\RiseupVPN\uninstall.exe Create folder: C:\Users\moaltmann\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\RiseupVPN Create shortcut: C:\Users\moaltmann\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\RiseupVPN\RiseupVPN.lnk Extract: readme.txt Extract: nssm.exe Extract: icon.ico Can't write: C:\Program Files\RiseupVPN\bitmask_helper.exemay this info help you track things down. happy to help if you give me instructions how to :) thank you for the hard work!
Hi ! I'm also having same issue : "http://localhost:7171/firewall/stop: dial tcp [::1]:7171:". Maybe an answer track. I had no problem with riseupVPN when I installed it. After, I changed my antivirus from kaspersky to Clamwin, riseupVPN no longer worked. It might help.
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hi all - we are working on this. we are testing a new beta release that might help with this issue, but I want to make sure it is not going to make the problem worse. This new version won't use nssm to install the service, so my guess is that antivirus won't find it "guilty by association" (since other programs classified as malware also uses nssm). Anyway, just a heads up, it's likely we upload something later today or tomorrow.
Edited by Kali Kaneko