Choose a tool for the request tracker for help desk
An application to help Frontdesk on the sorting, searching and analysis
of user feedback, statistics about
most common issues, working/non-working hardware, make it easy to ensure
everything is answered, etc.
Team: emmapeel, sajolida
Blueprint: https://tails.boum.org/blueprint/RT_for_help_desk/
Parent Task: #15922
Related issues
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Blocked by #9803 (closed) - Blocks #14524
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Blocked by #12317 -
Blocked by #11744
Original created by @mercedes508 on 9805 (Redmine)