After automatic upgrade, keyboard and mouse do not work

Some users experienced this problem back on the update from 2.5 to 2.6, see #11839 (closed)

It is also happening on updates from 2.11 to 2.12.

Dear users, we need some debugging information:

- Start another Tails, and add an administration password.
- Start Disks from Applications / Utilities / Disks
- Plug your broken Tails
- Select it from the sidebar on Disks
- Select the partition called "Tails" (NOT the one called TailsData)
- Press the 'play' button to mount the partition.
- Now that is mounted, you need to run some commands and send us the output:
- cat /media/amnesia/Tails/live/Tails.module
- sha256sum /media/amnesia/Tails/live/*
- ls -l /media/amnesia/Tails/live/
- df /media/amnesia/Tails/live/
- the date/time when the upgrade was applied

You can mail this information to tails-bugs@boum.org with this ticket reference

Thanks in advance!

Related issues

• Related to #11839 (closed)

Original created by @emmapeel on 12523 (Redmine)