Make the WhisperBack reports more helpdesk-friendly
by default, if, in the body of an email, there is a line like this one :
-- (“— ”), Thunderbird see the rest of the message as a signature. unfortunately there is a line like that in the whisperback reports, so it doesn’t quote it when replying. That make it uneasy to forward the logs to FT or to point the user to some parts of the logs.
We should empty those lines e.g. s/^--\s*//. The mail_appended_info
function in
config/chroot_local-includes/etc/whisperback/config.py is
probably the best place to do that.
This change be initially tested without building a Tails ISO: patch code in a running Tails and send a bug report that asks our help desk to confirm whether it’s better for them.
Attachments
- 0001-bug-15468-Make-the-WhisperBack-reports-more-helpdesk.patch
- 0001-bugfix-15468-make-reports-helpdesk-friendly.patch
Related issues
- Blocks #15139 (closed)
Original created by @goupille on 15468 (Redmine)