diff --git a/wiki/src/blueprint/monthly_report/report_2019_10.mdwn b/wiki/src/blueprint/monthly_report/report_2019_10.mdwn
index f9df87059608f889e3460b57a0cc757015bda4d3..50b95341a2df135d612db80bc6a4f1e270fd0667 100644
--- a/wiki/src/blueprint/monthly_report/report_2019_10.mdwn
+++ b/wiki/src/blueprint/monthly_report/report_2019_10.mdwn
@@ -49,6 +49,15 @@ Documentation and website
     - [[macOS|upgrade/mac-overview]]
     - [[Linux|upgrade/linux-overview]]
 
+Hot topics on our help desk
+===========================
+
+1. A lot of people reported having issues [[!tails_ticket 17185 desc="installing Tails with Etcher on MacOS"]]
+
+1. We got also numerous reports from people having trouble to [[!tails_ticket 17183 desc="import PGP keys with Seahorse"]]
+
+1. And some users are facing a graphic issue on computers with two GPU caused by [[!tails_ticket 17199 desc="MAC spoofing running udevadm trigger"]]
+
 
 Infrastructure
 ==============