diff --git a/wiki/src/blueprint/RT_for_help_desk.mdwn b/wiki/src/blueprint/RT_for_help_desk.mdwn
index fe21e6862c177ec02904fb84151d77a5ebdf17b6..e84302211b4524bd455d64aa0ddd31ed78036230 100644
--- a/wiki/src/blueprint/RT_for_help_desk.mdwn
+++ b/wiki/src/blueprint/RT_for_help_desk.mdwn
@@ -1,13 +1,7 @@
 [[!meta title="Request tracker for help desk"]]
 
-Having a request tracker powering our help desk will be key to fulfilling their
-[[updated mission|contribute/working_together/roles/help_desk]]:
-
-**Gather qualitative and quantitative data to understand better our users and
-prioritize our work.**
-
-Requirements
-============
+We want a tool that allows our help desk to
+===========================================
 
 MUST
 ----