diff --git a/wiki/src/blueprint/RT_for_help_desk.mdwn b/wiki/src/blueprint/RT_for_help_desk.mdwn
index e84302211b4524bd455d64aa0ddd31ed78036230..fe21e6862c177ec02904fb84151d77a5ebdf17b6 100644
--- a/wiki/src/blueprint/RT_for_help_desk.mdwn
+++ b/wiki/src/blueprint/RT_for_help_desk.mdwn
@@ -1,7 +1,13 @@
 [[!meta title="Request tracker for help desk"]]
 
-We want a tool that allows our help desk to
-===========================================
+Having a request tracker powering our help desk will be key to fulfilling their
+[[updated mission|contribute/working_together/roles/help_desk]]:
+
+**Gather qualitative and quantitative data to understand better our users and
+prioritize our work.**
+
+Requirements
+============
 
 MUST
 ----